A few weeks ago Raj Singh and I demonstrated a chatbot called Cognitive Event Finder at IBM’s installation at SXSW. The chatbot allowed users to search for tech sessions, music gigs, or film screenings from our mobile-optimized web app or via SMS using Twilio.
In this article, I’ll look at how we analyzed conversations with our bot. I’ll also provide a Jupyter notebook that Raj and I worked on, which hopefully gives you ideas on how to connect application logs to Apache Spark™ for back-end analytics. The notebook takes you through data access, all the way to visualizing results.